Skills:
Experience in customer service, telephone etiquette, ability to manage both inbound and outbound calls effectively. Customer focused approach and exceptional communication skills, fully bilingual, Spanish and English languages, both oral and written and an administrative assistant to managers and distributing correspondence to supervisors and employees, assisted and advised customers regarding usage and benefits of organizations' products and services. Self-motivated, enthusiastic, friendly, disciplined and well organized. Detail oriented and take appropriate independent actions to accomplish objectives. Works well under pressure.