Hyatt Shared Center Nov 1, 2014 - Apr 2016
Workforce Management Helpdesk Lead
Avaya Nov 1, 2014 - Apr 2016
Customer Service Manager
Taco Bell Oct 2013 - Aug 2014
General Manager
Marian Turner Aug 2006 - Dec 2012
Operations Manager
Avaya Sep 1997 - Dec 2012
Operations Manager
Education:
University of Phoenix 2002 - 2005
University of Phoenix 2001 - 2005
University of Phoenix 2004
Bachelors, Bachelor of Arts, Business Management
Crooked Oak High School 1975
Main Event Management Institute
Oklahoma City University
Master of Business Administration, Masters
University of Phoenix
Bachelors, Bachelor of Science
Skills:
Sales Operations Change Management Analysis Project Planning Oil and Gas Oil Industry Leadership Call Centers Training Team Building Telecommunications Strategic Planning Strategy Recruiting Program Management Management Business Process Improvement Customer Service
Interests:
Social Services Children Education Management Training Reading Traveling and Helping Others Disaster and Humanitarian Relief Human Rights
Harold Peterson, Dean Cuthbertson, Thomas Woodward, Marjorie Arnold, Kenneth Lcdr, Consuelo Hetherington, Dora Plummer, R Prime, Donald Wallace, Fay Herrmann, Vonnett Dale, Dick Webber