Skills:
Business and systems requirements gathering, systems administration, application design, development, testing, implementation, project management, flow charting, change management, documentation, test plan development and execution, risk assessment, troubleshooting and problem solving, operations support, interpersonal skills, meeting planning and facilitation, organizational and time management, Periphonics IVR applications development and systems administration, Oracle, PL/SQL, VXML, Nuance Open Speech Attendant administration, Call center design, vector programming, Avaya administration, Val Manager, Avaya Site Administration, UNIX VI editor, Korn Shell, C Shell, Crontabs, SCCS, Mainframe Programming, COBOL, MicroFocus COBOL, SQL, PL/SQL, DB2, ArcView GIS, ViaSoft SmartTest, Smart Edit, Alliance, Hiperstation, FileAid-IMS, FileAid-DB2, Librarian, Software: Sony SoundForge, Crystal Reports, Word, Excel, PowerPoint, Visio, MS Project, Project Workbench.