Hologic
Helpdesk Supervisor
Teradyne 1999 - 2004
Product Support
Stream 1999 - 2003
Product Support Technical Lead
Education:
Northeast Technical Institute 1987 - 1988
East Coast Areo Tech 1979 - 1981
Skills:
Quickly and accurately diagnosing and resolving technical problems for desktops laptops Blackberry devices printers wireless connectivity remote access issues and A/V equipment Particular expertise in Windows Operating Systems Windows Active Directory and Network Connectivity Troubleshooting