Marla L Downey

Knowledge Management Sr. Analyst

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Position:

Knowledge Management, Sr. Analyst at Dell

Location:

Greater Nashville Area

Industry:

Information Technology and Services

Work:

Dell since Jul 2012
Knowledge Management, Sr. Analyst
Dell Mar 2010 - Jul 2012
Learning & Development Analyst
Weyerhaeuser - Bowling Green, KY Oct 2001 - Aug 2008
Course Developer/Office Administrator
Dollar General Corporation - Goodlettsville, TN May 1988 - Oct 2001
Administrative Assistant
Fruit of the Loom 1994 - 1994
Administrative Assistant

Education:

University of Phoenix 2007 - 2008
Associate, Arts of Business Western Kentucky University 1987 - 1989

Skills:

PowerPoint
Instructional Design
Training
Customer Service
Team Building
Outlook
Process Improvement
Microsoft Excel
Strategic Planning
Microsoft Office
Coaching
Organizational Development
Employee Relations
Leadership Development
Performance Management
Change Management
Budgets
Team Leadership
Leadership
Software Documentation
Project Management

Interests:

Graphic Design & Layout, Drawing, Coaching B-Ball, Reading

Honor & Awards:

Weyerhaeuser's Presidents Award

Knowledge Management Advisor - Eus

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Location:

508 Duncan St, Franklin, KY 42134

Industry:

Information Technology And Services

Work:

Ntt Data Services
Knowledge Management Advisor - Eus
Dell Mar 2015 - Nov 2016
Knowledge Management Advisor - Eus
Dell Jul 2012 - Mar 2015
Knowledge Management, Senior Analyst
Dell Mar 2010 - Jun 2012
Learning and Development Analyst
Weyerhaeuser Oct 2001 - Aug 2008
Instructional Designer and Office Administrator

Education:

University of Phoenix 2007 - 2008
Associates, Business Western Kentucky University 1987 - 1989
Allen County Scottsville High School

Skills:

Powerpoint
Instructional Design
Training
Customer Service
Team Building
Outlook
Process Improvement
Microsoft Excel
Strategic Planning
Microsoft Office
Coaching
Organizational Development
Employee Relations
Leadership Development
Performance Management
Change Management
Budgets
Team Leadership
Leadership
Software Documentation
Project Management
Project Planning
Analysis
Business Analysis
Fundraising
Human Resources
Program Management
Onboarding
Sharepoint
Start Ups
Itil
Vendor Management
Visio
System Administration
Customer Satisfaction
Talent Management
Disaster Recovery
Recruiting
Data Analysis
Cross Functional Team Leadership
Employee Training
Sales
Research
Business Process Improvement
Call Centers
Quality Assurance
Operations Management
Six Sigma
Forecasting
Management

Interests:

Drawing
Coaching B Ball
Graphic Design and Layout
Reading