Crothall Healthcare
Assistant Director
Crothall Healthcare
Operations Manager
Advanced Home Care Jun 2012 - Mar 2014
Patient Account Representative Ii
Geico Sep 2010 - May 2012
Claims Service Representative
Sterling Life Insurance Jan 2009 - Jun 2009
Insurance Agent
Education:
University of Phoenix 2011 - 2013
Master of Business Administration, Masters, Management, Health Care Administration
Florida A&M University 2002 - 2008
Bachelors, Management, Health Care Administration
Skills:
Medicaid Managed Care Insurance Healthcare Claim Access Medicare Employee Benefits Program Management Customer Service Health Insurance Liability Hmo Ppo Hipaa Medical Billing Data Analysis Process Improvement
Interests:
Children Economic Empowerment Civil Rights and Social Action Education Environment Disaster and Humanitarian Relief Human Rights Health
City of Houston
Administrative Coordinator
Ups
Area Human Resources Manager
Education:
Webster University 1995 - 1997
Masters, Human Resources Management
University of Arkansas at Little Rock 1975 - 1980
Bachelors, Bachelor of Science, Accounting
Skills:
Human Resources Labor Relations Employee Relations Workforce Planning New Hire Orientations Hris Benefits Administration Process Improvement Performance Management Succession Planning Employee Benefits Personnel Management Hr Policies Payroll Deferred Compensation Hiring Union Avoidance Union Team Building Fmla Job Descriptions Recruiting Peoplesoft Compensation and Benefit Employee Engagement Employee Training Leadership Development Onboarding Organizational Development Performance Appraisal Adp Payroll
2013 to 2000 AREA HUMAN RESOURCE MANAGERUnited Parcel Service Austin, TX 2012 to 2013 HR Operations/ Preload ManagerUnited Parcel Service Houston, TX 2010 to 2012 District HR OPERATIONS MANAGERUnited Parcel Service San Antonio, TX 2009 to 2010 Human Resources SAFETY MANAGERUnited Parcel Service San Antonio, TX 2009 to 2009 Human Resources Comprehensive H&S Process ManagerUnited Parcel Service Little Rock, AR 2004 to 2009 Human Resources Employee Relations ManagerUnited Parcel Service Little Rock, AR 2001 to 2004 Human Resources Workforce Planning ManagerUnited Parcel Service Little Rock, AR 2001 to 2001 HR Employee Retention Manager
Education:
Webster University, St Louis Little Rock, AR 1996 to 1998 MA in Human Resources DevelopmentUniversity of Arkansas at Little Rock Little Rock, AR 1975 to 1980 Bachelors in Accounting