Skills:
Enterprise Architecture Principal Meta-model Architect; Architecture Practitioner specializing in Data and Process Standardization and Governance, Architect Talent and Community Development, Enterprise Repository Tools/Systems integration; Proficient in Troux Architect Modeling, User and Data Administration, Metrics Reporting Business Systems Analysis: Agile, Waterfall, Rapid Application Development methodologies; Requirements Analysis, Functional Specifications, Use Case Development and Data Modeling; broad experience in ERP/Commerce tools, Customer Registry, Account Planning, Customer Contacts and Case Management integrations with Salesforce.com; Deal Management/Quoting and Pricing Systems; Business Intelligence & Reporting; Mobile Apps for Sales and Partners; Web Portal and Social Media/On Line Community Design, Development & Administration Business Process Management: Business Process analysis based on Six Sigma's DMAIC methodology, SIPOC analysis, workflow design and solutions; gap analysis for business model transformation and renovation initiatives Project Management: Agile/SCRUM based IT projects, cross functional/Matrix organization collaborations, release management Quality Assurance: Test Strategy and Planning, Test Case Development, Test Data and Environment Requirements and Setups, System Testing, User and Business Acceptance Testing; Change Management: Release Planning, User and Support Training; Stakeholder analysis, Organizational readiness and adoption, customer feedback and continuous improvement Tools MS Office Suite, SQL, Troux Technologies (Troux Architect, Explorer, Governance, Insights, Admin), Cisco Collaboration Tools (JIVE, WebEx Social), Salesforce.com, PEGA (Business Rules and Workflow/Process), Knowledge Management/Enterprise Document Management (EDM), Web Portals (Workspaces, BOST Portal, Executive Dashboard Reporting)