I am a motivated self starter • that enjoys working with people. I poss... • problem solving and analytical skills. I... • excel • word • access • power point • internet navigation • lotus notes • Microsoft outlook • SALIS • IDS • and Aventail .
State of Florida - Department of Children and Families
Jan 2010 to 2000 Contract Manager / Substance Abuse Licensing SpecialistTrauma Informed Care
2011 to Jan 2011 Child Protection Investigator Professional CertificationState of Florida - Department of Children and Families Rockledge, FL Aug 2005 to Jan 2010 Child Protective Investigator IISupervising for Excellence Training Program
Nov 2008 to Dec 2009 Management Training ProgramState of Florida - Department of Children and Families
Feb 2007 to Jun 2007 Child Protection Investigator Professional CertificationWashington Mutual Bank Orlando, FL Apr 2005 to Aug 2005 Fraud AnalystCommerce Bank Mount Laurel, NJ Oct 2001 to Nov 2004 Senior New Account Fraud AnalystWells Fargo Financial Newark, DE Sep 2000 to Oct 2001 Credit Manager TraineeStatewide Insurance Company Wilmington, DE Sep 1999 to Apr 2000 Renewal SpecialistMBNA America Newark, DE Apr 1998 to Aug 1999 Customer Service RepresentativeGoldey-Beacom College Wilmington, DE Oct 1997 to Apr 1998 Work Study Program Clerical
Education:
Goldey Beacom-College Wilmington Wilmington, DE Sep 1997 to Apr 2000 B.S. in Business ManagementWilliam Penn High School New Castle, DE Sep 1994 to Jun 1997 High School Diploma
Skills:
I am a motivated self starter, that enjoys working with people. I posses excellent verbal and written communication skills. Effective critical thinking, problem solving and analytical skills. I work great with a team or alone as well. Excellent interpersonal skills and experience working with people of diverse backgrounds. I am competent at performing multiple tasks and posses a great work ethic. I am proficient in Microsoft windows, excel, word, access, power point, internet navigation , lotus notes, Microsoft outlook, SALIS, IDS, and Aventail .