Horizon Air - Greater Seattle Area since Jan 2013
Managing Director, Station Operations
Alaska Airlines - Greater Seattle Area Sep 2011 - Dec 2012
Director, Customer Service-Airports, West Coast
Alaska Airlines - Anchorage, Alaska Area Jul 2004 - Sep 2011
Director, Station Operations, Alaska
Alaska Airlines Aug 2003 - Jul 2004
Customer Service Manager, Juneau, Alaska
Alaska Airlines Jan 2002 - Aug 2003
Customer Service Manager, San Francisco
Education:
University of Alaska Anchorage
MBA
Pacific Lutheran University
BA, Scandinavian & Global Studies
Agder District Hogskole
exchange student
Wurzburg American High School
HS diploma
Faith Middle School
Skills:
Airlines Aviation Commercial Aviation Customer Service Airports Management Operations Management Program Management Process Improvement Team Leadership Flights Strategic Planning Cross Functional Team Leadership Flight Safety Budgets Microsoft Office Project Management Aircraft Maintenance Team Building Powerpoint Microsoft Excel Change Management Microsoft Word Training Project Planning Leadership Contract Negotiation Negotiation Human Resources Marketing Aircraft Analysis Business Process Improvement