Service Delivery • It Service Management • Change Management • It Strategy • It Outsourcing • Itil • Solution Architecture • Outsourcing • Service Management • Requirements Analysis • Software Project Management • Business Analysis • Enterprise Architecture • Business Process • Project Portfolio Management • It Management • Incident Management • Integration • Resource Management • Project Management • Program Management • Global Delivery • It Operations • Governance • Vendor Management • Sla • Business Intelligence • Leadership • Business Process Improvement • Disaster Recovery • Pmp • Sdlc • Pmo • Project Delivery • Data Center • System Deployment • Data Migration • Transition Management • Business Transformation • Offshoring • Enterprise Software • Application Management Services • Cloud Computing • Pre Sales
Languages
English • Spanish
Interests
Farming • Texas and Grapevine Texas • Writing • Oil and Gas Industry • Art • Visiting Vinyards • Reading • Especially Fredericksburg • Music • Visiting Museums • Zumba • Travel • Staying Informed of Current Events
IBM
World Wide Application Owner
IBM
CFSW/IBASE Retrieval, Integrated Order Status, Derived Data Store, SPV WW AO/AFP
Education:
The University of Texas at Arlington 1976 - 1978
MA, Spanish Literature1. Attended University of Salamance ( Spain) for summer study prior to starting Masters Degree at UTA.
2.Taught entry level Spanish at UTA for 2 years while getting Master' degree
3. and then stayed as Part Time Instructor at University for 1 year after getting my Master's degree there
Texas Christian University 1973 - 1976
BA, Spanish, German, Texas Teacher Certification-Secondary,
Baylor University 1970 - 1973
Took one year off after Freshman year at Baylor and lived in Zurich Switzerland with family- studied German and returned after one year off to Baylor for completing Sophomore year work and then tranferred to Texax Christian University
Skills:
Service Delivery It Service Management Change Management It Strategy It Outsourcing Itil Solution Architecture Outsourcing Service Management Requirements Analysis Software Project Management Business Analysis Enterprise Architecture Business Process Project Portfolio Management It Management Incident Management Integration Resource Management Project Management Program Management Global Delivery It Operations Governance Vendor Management Sla Business Intelligence Leadership Business Process Improvement Disaster Recovery Pmp Sdlc Pmo Project Delivery Data Center System Deployment Data Migration Transition Management Business Transformation Offshoring Enterprise Software Application Management Services Cloud Computing Pre Sales
Interests:
Farming Texas and Grapevine Texas Writing Oil and Gas Industry Art Visiting Vinyards Reading Especially Fredericksburg Music Visiting Museums Zumba Travel Staying Informed of Current Events