Mary Karen Malone

Making It Right: Healthcare Service Recovery Tools, Techniques, And Best Practices

HCPro and Press Ganey are proud to introduce Making it Right: Healthcare Service Recovery Tools, Techniques, and Best Practices. It is a unique and authoritative resource and training tool to increase patient satisfaction . . . and improve your bottom line. What do you do when healthcare service fai...

Stories That Sell: Turn Satisfied Customers into Your Most Powerful Sales & Marketing Asset

Shorten your sales cycle. Open doors to bigger accounts. Land major media coverage. Get it all with a few good stories from your happiest customers. The first book on capturing and using customer stories to grow your business or cause, Stories That Sell introduces a proven process for leveraging you...

Maya Lin: Architect and Artist (People to Know)

Women & Christianity: From the Reformation to the 21st Century (Women and Christianity)

Women and Christianity: The First Thousand Years

Stunned by Grief: Remapping Your Life When Loss Changes Everything

A highly focused, conversational book that cuts through the clutter and zeroes in on flashpoint issues critical to a griever’s healing, the approach to grief presented here is revealing, practical, and down-to-earth. Designed for anyone struggling with death—or any of life’s tragic losses—it feature...

Our World

Mary Oliver, winner of the Pulitzer Prize and National Book Award, is one of the most celebrated poets in America. Her partner Molly Malone Cook, who died in 2005, was a photographer and pioneer gallery owner. Intertwining Oliver's prose with Cook's photographs, Our World is an intimate testament to...

From 1000 to the Reformation (Women and Christianity)

Book annotation not available for this title.Title: Women & ChristianityAuthor: Malone, Mary T.Publisher: Orbis BooksPublication Date: 2002/03/01Number of Pages: Binding Type: PAPERBACKLibrary of Congress: 00048294

African-American Life in Sumner County

Who Is My Mother?

Women Christian: New Vision

Step-By-Step: A Handbook for the R C I A

Annie Sullivan.

Andrew Carnegie:Giant of Industry: Giant of Industry

Milton Hershey, Chocolate King

Liliuokalani, Queen of Hawaii