Comcast Cable Communications Inc Sacramento, CA Oct 2010 to Dec 2012 Supervisor- Advanced Services Repair DepartmentBarclays Capital/HomEq Servicing North Highlands, CA Nov 2007 to Oct 2010 Supervisor II-Mortgage Servicing/ Collections DepartmentBarclays Capital/HomEq Servicing North Highlands, CA May 2007 to Nov 2007 Quality Review SpecialistWachovia Bank/HomEq Servicing Corporation North Highlands, CA Aug 2005 to May 2007 Phone Service Representative IIIWachovia Bank/HomEq Servicing Corporation North Highlands, CA Jan 2005 to Aug 2005 Phone Service Representative
Skills:
Business Administration, Loan Servicing, Negotiations, Strategic Planning, Customer Service, Recruitment Strategies, Collections, Policy/Procedure Development, Call Center, Leadership and Training, Personnel Management
Jackson Elementary School Plano TX 1980-1984, Saigling Elementary School Plano TX 1984-1987, Haggard Middle School Plano TX 1987-1990, Vines High School Plano TX 1990-1991, Shepton Freshman High School Plano TX 1991-1991