Matthew Jacob Pavelko

US Patent:

20090060149, Mar 5, 2009

Filed:

Aug 28, 2007

Appl. No.:

11/846309

Inventors:

Matthew J. PAVELKO - Lebanon PA, US
Neil A. Weaver - Hummelstown PA, US

International Classification:

H04M 11/00

US Classification:

379 8817, 379 8818

Abstract:

A system or method for automatic telephone notification using Voice over Internet Protocol (VoIP) includes a data portal having a web interface or portal software to connect to a master server. The data portal accesses a client's database and generates a customer list that includes customer records. A master server receives recorded messages from a remote location through an Interactive Voice Response (IVR). The master server also communicates instructions for placing alert message telephone calls to customers on the list. A call server array has multiple servers in communication with the master server and a VoIP network. The call server array receives instructions from the master server, and places alert message telephone calls according to the instructions communicated from the master server. The server array broadcasts calls over a VoIP network to customers.