Matthew R Richards

US Patent:

6424979, Jul 23, 2002

Filed:

Dec 30, 1998

Appl. No.:

09/223018

Inventors:

Eric Bruce Livingston - Fairfax VA
Lisa Conners Vogt - Bethesda MD
Stephen David Gantz - Arlington VA
David Samuel Zipkin - Arlington VA
Matthew Todd Richards - Vienna VA
Sheila Caroline Rocchio - Arlington VA

Assignee:

American Management Systems, Inc. - Fairfax VA

International Classification:

G06F 1700

US Classification:

707511, 707203, 7075011

Abstract:

A system providing views of a technical architecture of an enterprise that take into account the content type interest, level of detail and time frame of desired information. A user, with a browser interface, selects a portal specifying the type of content to be viewed. A profile of the user indicates the level of detail and time frame of information to be obtained. The interface provides the users selection of desired information within the portal in the form of a page request that is converted into queries of a database that seek content satisfying the type, level of detail and time frame attributes of the request. The content is formed into a web page and provided to the interface by the web server. Content is separated into atomic units allowing the information to be rearranged responsive to each users needs.

US Patent:

20040030697, Feb 12, 2004

Filed:

Jul 31, 2002

Appl. No.:

10/208020

Inventors:

Thomas Cochran - Vienna VA, US
Matthew Richards - Cambridge MA, US
Kevin Fine - Burke VA, US
Jedidiah Fonner - Silver Spring MD, US

Assignee:

American Management Systems, Inc.

International Classification:

G06F017/30

US Classification:

707/009000

Abstract:

The present invention relates to a feedback system for adding feedback functionality to an online content management system without altering the stored online content. The feedback system includes a feedback submission module for providing the content system with information enabling a browser displaying hypertext received from the content management system to select text for specific commenting, providing a feedback form when a portion of the hypertext is highlighted, and storing the selected text along with feedback received with the feedback form after it is returned by the browser. The system may include a personalized feedback status module, a view feedback module, and a feedback management module. The personalized feedback status module: responds to a user request to view feedback submitted by a user by searching the stored feedback; sends results to the browser. The view feedback module: responds to a command from the browser to view feedback stored in the feedback system by sending a search form to the browser, in which a user can enter or select search criteria; responds to return of the search form by applying user-defined search criteria to filter previous feedback entries stored by the feedback system and return the resulting entries to the user's browser for review. The feedback management module enables an administrator to use a browser to review, comment on, and change the approval status, edit, or logically delete feedback entries stored by the feedback system.