Us Army
It Specialist
General Dynamics Information Technology Aug 2009 - Oct 2012
It Support Technician
General Dynamics 2009 - 2012
It Site Administrator
Catapult Technology Apr 2008 - Aug 2009
It Helpdesk Technician
Catapult Technology Oct 2008 - Aug 2009
Helpdesk Technician
Education:
Hagerstown Community College 2007
Hagerstown Community College 2004 - 2007
Associates, Teaching, Early Childhood Education
North Hagerstown High School 2004
Skills:
Remedy Ticketing System Information Technology Blackberry Enterprise Server Windows Server Help Desk Support Microsoft Office 2007 Laptops Sccm Servers Windows Xp Microsoft Office 2003 Windows 7 Hardware Software Installation
Languages:
Telugu English
Certifications:
Helpdesk Certification Customer Service Certification Security+ Hdi Hagerstown Community College Comptia
Nov 2012 to May 2013 Senior Field Service TechnicianGeneral Dynamics Information Technology Frederick, MD Aug 2009 to Oct 2012 IT Support TechnicianCatapult Technology Chambersburg, PA Oct 2008 to Aug 2009 Helpdesk TechnicianApex Systems Inc
Apr 2008 to Oct 2008 Helpdesk TechnicianMerkle Response Hagerstown, MD May 2007 to Apr 2008 Helpdesk TechnicianMerkle
Oct 2006 to May 2007 Image Output ClerkFactory Brand Shoes Hagerstown, MD Sep 2005 to Oct 2006 Assistant Manager
Education:
Hagerstown Community College Hagerstown, MD 2007 AS in Early Childhood Education