Appriver Apr 2015 - Feb 2020
Support Technician
Cox Communications Jan 1, 2008 - Dec 31, 2014
Csr Technician
Cox Communications Feb 2008 - Apr 2014
Customer Care Representative Technical Support Iii
Multi-Point Communications May 2007 - Feb 2008
Operations Team Leader
Security Engineers, Inc. May 2006 - May 2007
Security Officer
Education:
Huffman High School - Magnet
The University of Alabama
Bachelors, Bachelor of Science, Mathematics, Computer Science, Interdisciplinary Studies
Skills:
Technical Support Customer Service Troubleshooting Call Centers Software Documentation Communication Skills Team Leadership Client Rapport Close Attention To Detail Public Speaking Six Sigma Yellow Belt Technical Training Strategic Policy Development Organization and Prioritization Skills