City University of New York, Bernard M. Baruch College- New York, NY
Jan 2007
Specialities:
Bachelor of Science in Business Management
Skills
Software: Microsoft Excel • Outlook • Carmel • Enterprise Management Application • Visual Trading Web Administrator • as well as various web-based databases/C...
Resumes
Consumer Care Manager At Materne North America - Gogo Squeez
Materne, North America since May 2012
Consumer Care Specialist
B2B Soft - Greater New York City Area Mar 2011 - Jul 2011
Manager, Support Department
CAPITAL MARKET SERVICES, LLC - Greater New York City Area Dec 2002 - Apr 2011
Operations - Customer Service Manager
CAPITAL MARKET SERVICES, LLC - Greater New York City Area Apr 2002 - Dec 2002
Customer Service and Back Office Associate
ELAL ISRAEL AIRLINES - Greater New York City Area Nov 1999 - Apr 2002
Client Services/Reservations Agent
Education:
City University of New York, Bernard M. Baruch College New York, NY 2007 - 2013
Candidate for Bachelor of Science, Business Management
Skills:
Customer Service Team Building Customer Satisfaction Management Microsoft Office Team Leadership Crm Leadership Process Improvement Operations Management Software Documentation Fx Options Call Centers Training Insurance Business Development Human Resources Hiring Funding Quality Assurance Customer Relationship Management Problem Solving Customer Relations Documentation Fx Call Center
B2B SOFT, INC New York, NY Mar 2011 to Jul 2011 Customer Support ManagerCAPITAL MARKET SERVICES, LLC New York, NY Dec 2002 to Mar 2011 Operations - Customer Service ManagerProcessed
Apr 2002 to Dec 2002 Customer Service and Back Office AssociateELAL ISRAEL AIRLINES New York, NY Nov 1999 to Apr 2002 Client Services/Reservations Agent
Education:
City University of New York, Bernard M. Baruch College New York, NY Jan 2007 to Jan 2013 Bachelor of Science in Business Management
Skills:
Software: Microsoft Excel, Outlook, Carmel, Enterprise Management Application, Visual Trading Web Administrator, as well as various web-based databases/CRMs and software packages Superior written and verbal communication skills Fluent in Russian