Krystal Grayless, Sarah Busbey, Will Bedell, Chris Nunley, Mark Burns, Amanda Simmons, Jordon Sands, John Busick, Samantha Palmer, Dana Howard, Michael Castillo
Megan Wyatt, the owner of Wit & Whimsy Toys, a brick-and-mortar retailer in California, says the lax return policies the big guys offer customers have been a headache for her. "They'll just take pretty much any return, it feels like, these days. And so customers feel like they can do that at sma