In TheSpotlight Entertainment since Aug 2010
Investment Manager
T-Mobile USA Mar 2006 - Apr 2009
Business Process Analyst
T-Mobile USA Feb 2007 - Nov 2007
Device & Service Support Analyst
T-Mobile 2004 - 2005
Supervisor
Bell Labs Lucent Technologies 1993 - 1994
Research Lab Assistant
Education:
Northampton Community College 2006 - 2007
Skills:
Business Analysis Business Process Call Center Coaching Change Management Customer Experience Leadership Mergers Mobile Devices Forecasting Cross Functional Team Leadership Process Improvement Program Management Sales Project Management Strategic Planning Strategy Team Leadership Telecommunications Training Vendor Management Wireless Call Centers Business Process Improvement