Operations management • Patient Oriented • Inventory Control • Staffing Management • Policy/Program development • Cross-functional team management • Critical thinker • Cultural awareness and sensitivity • Change management • Proven patience and self discipline • Calm under pressure • Financial aptitude
Specialities
Animal Law • Business Law • Corporate House Counsel • Corporate Law • Intellectual Property • Labor and Employment • Telecommunications • Trademarks • Utility • Wills
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Senior Tax Manager
Xavier University Aug 2008 - May 2010
Peer Tutor at Learning Assistance Center
City of Lorain, Ohio May 2005 - Aug 2009
Summer Intern
Club Softball Xavier University Aug 2008 - May 2009
President
Cassady Schiller & Associates, Inc. Jan 2009 - Apr 2009
Intern
Education:
Xavier University 2006 - 2010
Masters, Bachelors, Bachelor of Science In Business Administration, Master of International Studies
Skills:
Corporate Tax Income Tax Tax Tax Returns Gaap Training Accounting Auditing Financial Reporting Cpa Internal Controls Sarbanes Oxley Act Bookkeeping Financial Analysis Tax Preparation Financial Accounting Internal Audit General Ledger Financial Statements Sarbanes Oxley Tax Accounting Tax Research Access Microsoft Excel
Certifications:
Certified Public Accountant Ohio Board of Accountancy
Cincinnati Bell Feb 1988 - Jul 2017
Senior Manager
Melissa Ann Apts Feb 1988 - Jul 2017
Proprietor
Skills:
Telephony Telecommunications Vendor Management Avaya Voip Office Administration Wan Billing Solutions Customer Service Unified Communications Lan Wan Telecommunications Billing Client Billing Team Leadership Microsoft Excel Customer Relations Team Motivation Management Network Design Cisco Technologies Mpls T1 Switches Special Collections Telephone Skills Vendor Relations Cross Functional Team Leadership Customer Experience Customer Retention Customer Satisfaction Customer Support Customer Engagement Customer Insight Team Building Teamwork Data Center Microsoft Office Networking Wireless Technologies Project Management Landlord/Tenant Matters Landlord Tenant Litigation Owner Managed Businesses Successful Business Owner Lease Negotiations Problem Solving Recruiting Logistics Management Risk Management Time Management Microsoft Outlook Microsoft Exchange Microsoft Powerpoint Social Media Front Office Inventory Management Salesforce.com Salesforce.com Implementation Salesforce.com Consulting
The Pet Nanny & Concierg Services
Owner and Operator
Kroger Apr 1998 - Mar 1999
Consumer Services
Procter & Gamble May 1996 - Oct 1998
Customer Service Coordinator
Procter & Gamble Jun 1979 - May 1996
Secretary
The Pet Nanny Jun 1979 - May 1996
Independent Business Owner
Education:
University of Phoenix 2012 - 2015
Bachelor of Applied Science, Bachelors, Business
University of Cincinnati Carl H. Lindner College of Business 1979 - 1981
Oak Hills High School 1974 - 1975
Skills:
Clerk Typist Secretarial Pet Care Dogs Pets Accounting Transportation Customer Service Childcare In Home and at Ymca Facilities Plant Maintenance Security Microsoft Office Intellectual Dedicated Professional Social Networking Entrepreneurship Problem Solving Pet First Aid Pet Taxi Cat Sitting House Sitting Dog Walking Pet Sitting Puppies Separation Anxiety Team Building Networking Customer Satisfaction Direct Sales High Sense of Urgency Dog Grooming Dog Training Sales Management Event Planning Time Management Training Leadership Public Speaking Microsoft Word Microsoft Excel
Interests:
Social Services Children Friends and Family Gardening Civil Rights and Social Action Environment Animals Farmers Markets Arts Music Disaster and Humanitarian Relief Human Rights Animal Welfare Community Health
BRONSON LAKEVIEW HOSPITAL Paw Paw, MI Sep 2000 to Feb 2014 Manager of Surgical Services and Acute Care UnitBorgess Pipp Hospital Plainwell, MI Mar 2005 to Nov 2009 Charge Nurse of E.D. and LTACH unitsBRONSON METHODIST HOSPITAL Kalamazoo, MI Sep 1999 to Mar 2001 Charge/Staff Nurse of E.DGOSHEN GENERAL HOSPITAL Goshen, IN Jan 1998 to Nov 2000 House SupervisorVISITING NURSE ASSOCIATION AND HOSPICE Hartford, MI Oct 1994 to Dec 1997 Care ManagerSpectrum Butterworth Hospital Grand Rapids, MI Mar 1996 to Oct 1997 Charge Nurse for Post Surgical Care UnitBORGESS MEDICAL CENTER
Jan 1990 to Oct 1996 Charge/Staff Nurse for Neurology, Cardiac and Pulmonary Units
Education:
Kalamazoo Valley Community College 1994 ASSOCIATE OF SCIENCE in NURSINGWestern Governors University Salt Lake City, UT MASTER OF SCIENCE in NURSINGUniversity Of Phoenix Phoenix, AZ BACHELOR OF SCIENCE in NURSING
Skills:
Operations management, Patient Oriented, Inventory Control, Staffing Management, Policy/Program development, Cross-functional team management, Critical thinker, Cultural awareness and sensitivity, Change management, Proven patience and self discipline, Calm under pressure, Financial aptitude