The Chicago School of Professional Psychology- Chicago, IL
2009
Specialities:
MA in Industrial Organizational Psychology
Skills
Human Resources • Recruiting • Leadership • Employee Benefits • Leadership Development • Training • Performance Management • Microsoft Office • Customer Satisfaction • Employee Relations • Team Building • Logistics • Microsoft Excel • Benefits Administration • Talent Management • Reporting and Analysis • Training and Development • Coaching • Customer Service • Change Management • Interviews • Team Leadership • Talent Acquisition
Languages
Spanish
Ranks
Certificate:
Accident and Health Insurance Producer
Interests
Employee Selection • Leadership Development • Workplace Diversity
Clarity Care, Inc.
Human Resources Volunteer
Learningrx Apr 2008 - Sep 2009
Cognitive Skills Trainer
Apac Customer Services Apr 2008 - Sep 2009
Workforce Analyst
Schneider National Mar 2004 - Sep 2007
Logistics Planner
Education:
The Chicago School of Professional Psychology 2009 - 2010
Masters, Master of Arts, Psychology
University of Wisconsin - Stevens Point 1998 - 2001
Bachelors, Bachelor of Science, Psychology
Skills:
Human Resources Recruiting Leadership Employee Benefits Leadership Development Training Performance Management Microsoft Office Customer Satisfaction Employee Relations Team Building Logistics Microsoft Excel Benefits Administration Talent Management Reporting and Analysis Training and Development Coaching Customer Service Change Management Interviews Team Leadership Talent Acquisition
Interests:
Employee Selection Leadership Development Workplace Diversity
Languages:
Spanish
Certifications:
Accident and Health Insurance Producer Property Insurance Producer Casualty Insurance Producer License 2599747
Apr 2012 to 2000 Licensed Customer Care ProfessionalClarity Care
Nov 2010 to 2000 Human Resources VolunteerAPAC Customer Services Green Bay, WI Sep 2009 to Apr 2012 Workforce AnalystAPAC Customer Services Green Bay, WI Dec 2008 to Sep 2009 Insurance Customer Service RepresentativeLearning RX Green Bay, WI Apr 2008 to Sep 2009 Cognitive Skills TrainerAPAC Customer Services Green Bay, WI Dec 2007 to Dec 2008 Classified Advertising ConsultantSchneider National Carriers Green Bay, WI Mar 2006 to Sep 2007 Carrier Sales CoordinatorSchneider Logistics Green Bay, WI Mar 2004 to Mar 2006 Logistics TechnicianRogan's Shoes, Inc Appleton, WI Mar 1997 to Mar 2004 Assistant Store Manager
Education:
The Chicago School of Professional Psychology Chicago, IL 2009 to 2010 MA in Industrial Organizational PsychologyUniversity of Wisconsin - Stevens Point Stevens Point, WI 1998 to 2001 BS in Psychology - Human Services