Customer Service Microsoft Office Banking Business Development Sales Credit Leadership Management Microsoft Excel Microsoft Word Risk Management Sales Management Strategic Planning Team Building Crm Customer Relationship Management
Onepoint Technologies, Inc. May 1, 2010 - Apr 2017
Customer Care Manager
Energyearth May 1, 2010 - Apr 2017
Customer Care Manager
Kennesaw State University Aug 2013 - May 2015
Graduate Research Assistant
Georgia Writers Association Jan 2013 - Jun 2013
Graduate Research Assistant: Newsletter Editor
Efaucets.com Jan 2009 - Oct 2009
Livechat Coordinator
Education:
Kennesaw State University 2012 - 2015
Masters, Writing
Grand Valley State University 2004 - 2008
Bachelors, Bachelor of Arts, English
Skills:
Editing Technical Writing Customer Service Training Call Centers Troubleshooting Adobe Acrobat Newsletters Indesign Photoshop Microsoft Word Research Dreamweaver Databases Powerpoint Quality Assurance Microsoft Excel
Interests:
Going on Long Drives To New Places Listening To Music Writing Crafting Reading Watching Movies Hiking Learning About New Topics