Onepoint Technologies, Inc. May 1, 2010 - Apr 2017
Customer Care Manager
Energyearth May 1, 2010 - Apr 2017
Customer Care Manager
Kennesaw State University Aug 2013 - May 2015
Graduate Research Assistant
Georgia Writers Association Jan 2013 - Jun 2013
Graduate Research Assistant: Newsletter Editor
Efaucets.com Jan 2009 - Oct 2009
Livechat Coordinator
Education:
Kennesaw State University 2012 - 2015
Masters, Writing
Grand Valley State University 2004 - 2008
Bachelors, Bachelor of Arts, English
Skills:
Editing Technical Writing Customer Service Training Call Centers Troubleshooting Adobe Acrobat Newsletters Indesign Photoshop Microsoft Word Research Dreamweaver Databases Powerpoint Quality Assurance Microsoft Excel
Interests:
Going on Long Drives To New Places Listening To Music Writing Crafting Reading Watching Movies Hiking Learning About New Topics