Participatory Design Usability Testing User-centered Design User Experience Information Architecture User Research Usability Wireframes Task Analysis User Interface Mobile Applications Human Factors Focus Groups Analytics Qualitative Research Heuristic Evaluation Human Computer Interaction Contextual Inquiry Usability Engineering Persona Business Analysis Interaction Design User Interface Design
Jul 2011 to 2000 Collection TechnicianSouthside Regional Medical Center Petersburg, VA Apr 2011 to Jan 2012 Central Sterile TechnicianStock Chester, VA Nov 2009 to Apr 2011 Customer ServiceSimbeck Inc Winchester, VA Apr 2007 to Jan 2010 Terminal Manager
Education:
Liberty University Lynchburg, VA 2014 to 2016 current student in Healthcare AdministrationRSHT Chester, VA 2009 Associate of Science in Surgical Technology
Skills:
Inventory Management, Customer Service, Excel, Microsoft Outlook/Word, Manager, OR Services
Jul 2011 to 2000 Collection TechnicianSouthside Regional Medical Center Petersburg, VA Apr 2011 to Jan 2012 Central Sterile TechnicianStock Chester, VA Nov 2009 to Apr 2011 Customer ServiceSimbeck Inc Winchester, VA Apr 2007 to Jan 2010 Terminal Manager
Education:
Liberty University Chester, VA 2009 Associate of Science in Surgical Technology