Michael S Graves

US Patent:

D467352, Dec 17, 2002

Filed:

Jan 21, 2002

Appl. No.:

29/154426

Inventors:

Dennis R. Panek - San Diego CA
Jane G. Panek - San Diego CA
Connie Humphrey - San Diego CA
Michael D. Graves - San Diego CA

Assignee:

Wedding Arbors, Inc. - San Diego CA

International Classification:

0899

US Classification:

D25100

US Patent:

D467353, Dec 17, 2002

Filed:

Jan 21, 2002

Appl. No.:

29/154435

Inventors:

Dennis R. Panek - San Diego CA
Jane G. Panek - San Diego CA
Connie Humphrey - San Diego CA
Michael D. Graves - San Diego CA

Assignee:

Wedding Arbors, Inc. - San Diego CA

International Classification:

0899

US Classification:

D25100

US Patent:

D467354, Dec 17, 2002

Filed:

Jan 21, 2002

Appl. No.:

29/154439

Inventors:

Dennis R. Panek - San Diego CA
Jane G. Panek - San Diego CA
Connie Humphrey - San Diego CA
Michael D. Graves - San Diego CA

Assignee:

Wedding Arbors, Inc. - San Diego CA

International Classification:

0899

US Classification:

D25100

US Patent:

D469547, Jan 28, 2003

Filed:

Jan 21, 2002

Appl. No.:

29/154436

Inventors:

Dennis R. Panek - San Diego CA
Jane G. Panek - San Diego CA
Connie Humphrey - San Diego CA
Michael D. Graves - San Diego CA

Assignee:

Wedding Arbors, Inc. - San Diego CA

International Classification:

0899

US Classification:

D25100

US Patent:

D469883, Feb 4, 2003

Filed:

Jan 21, 2002

Appl. No.:

29/154427

Inventors:

Dennis R. Panek - San Diego CA
Jane G. Panek - San Diego CA
Connie Humphrey - San Diego CA
Michael D. Graves - San Diego CA

Assignee:

Wedding Arbors, Inc. - San Diego CA

International Classification:

0899

US Classification:

D25100

US Patent:

20210209633, Jul 8, 2021

Filed:

Mar 22, 2021

Appl. No.:

17/207851

Inventors:

- Mountain View CA, US
Benjamin INDYK - San Diego CA, US
Michael J. GRAVES - Mountain View CA, US

International Classification:

G06Q 30/02
G06K 9/00
G06F 3/01
H04L 29/08

Abstract:

Techniques are disclosed for determining application experience of a user. One embodiment presented herein includes a computer-implemented method, which includes receiving, at a computing device, eye tracking data of a user interacting with at least a first page of an application. The computer-implemented method further includes determining, based at least on the eye tracking data, at least a current user experience regarding the first page. The computer-implemented method further includes predicting, based on evaluating the current user experience, that the user is likely to discontinue use of the application. The computer-implemented method further includes determining, based at least on the prediction, an intervention that reduces a likelihood of the user discontinuing use of the application, and interacting with the user according to the intervention.

US Patent:

20180114274, Apr 26, 2018

Filed:

Oct 26, 2016

Appl. No.:

15/335294

Inventors:

- Mountain View CA, US
Sasha Mikhael Perez - Del Mar CA, US
Jennifer L. Keenan - San Diego CA, US
Arien C. Ferrell - Sunnyvale CA, US
Michael J. Graves - Sunnyvale CA, US

International Classification:

G06Q 40/00
G06F 17/24
G06F 17/27
G06F 17/28

Abstract:

A system for explaining tax questions for an electronic tax return preparation program includes a computing device having a tax logic agent and a user interface controller. The computing device executes the tax logic agent, which analyzes a completeness graph to identify a required variable. The tax logic agent also determines whether an explanation asset is indexed to the required variable in the completeness graph, and sends an identity of the required variable to a user interface controller. The user interface controller generates a tax question corresponding to the required variable. When the tax logic agent determines that an explanation asset is indexed to the required variable in the completeness graph, the computing device presents the tax question and the explanation asset. When an explanation asset is not indexed to the required variable in the completeness graph, the computing device presents the tax question without the explanation asset.

US Patent:

20180114275, Apr 26, 2018

Filed:

Oct 26, 2016

Appl. No.:

15/335326

Inventors:

- Mountain View CA, US
Kevin M. McCluskey - Carlsbad CA, US
Sasha Mikhael Perez - Del Mar CA, US
Jennifer L. Keenan - San Diego CA, US
Michael J. Graves - Sunnyvale CA, US
Arien C. Ferrell - Sunnyvale CA, US

International Classification:

G06Q 40/00
G06F 17/24
G06F 17/27

Abstract:

A system for explaining added tax questions resulting from modified tax data for an electronic tax return preparation program includes a computing device having a completeness graph engine, an explanation engine, and a user interface controller. The computing device executes the completeness graph engine, which takes a first snapshot of input needs for a completeness graph corresponding to a tax topic, takes a second snapshot of input needs for the completeness graph corresponding to the tax topic after receiving modified tax data, and compares the first and second snapshots to identify an added variable in the completeness graph. An explanation engine analyzes the completeness graph and the modified tax data to generate an explanation asset for the added variable. A user interface controller generates a tax question corresponding to the added variable. The computing device presents the tax question and the explanation asset to a user.