Michael B Kheder

It Technician

view source

Location:

515 3Rd Ave, San Francisco, CA 94118

Industry:

Computer Software

Work:

SugarSync - San Mateo since Mar 2012
Technical Support Rep
University of San Francisco - San Francisco Bay Area Jan 2011 - Mar 2012
RP Technician
none - San Francisco Bay Area Jul 2009 - Mar 2011
Consultant work for individual clients
Macsense Connectivity, Inc Mar 2001 - Jul 2009
Technical Support Engineer/ RMA Department / Product Testing/ Customer Service/Sales
CRU Inc Sep 1999 - Jan 2001
Technical Support Engineer / RMA

Education:

Heald Institute of Technology 1997 - 1998
A.A.S, Electronics Technology Newark Memorial High School 1991 - 1995
High school diploma

Skills:

Technical Support
Troubleshooting
Networking
Operating Systems
Hardware
Computer Hardware
Tcp/Ip
Software Installation
Dhcp
Windows Xp
Windows
Routers
Wireless Networking
Customer Service
Customer Support
Linux
Os X
Remote Desktop
Testing
Firewalls
Windows Vista
Html
Mac
Windows 7
Network Security
Microsoft Office
Microsoft Office 2007
Outlook
Hardware Installation
Office 2010
Android
Computer Repair
Windows Server
Switches
System Administration
Raid
Snow Leopard
Active Directory
Software Support
Gmail
Digital Imaging
Norton Ghost
Mac Os
Lion
Imaging
Network Configuration
Thunderbird

Languages:

English

Michael Kheder San Francisco, CA

view source

Work:

The University of San Francisco

Jan 2011 to 2000
Deployment Specialist Macsense Connectivity, Inc
Burlingame, CA
Mar 2001 to Jul 2009
Technical Support Engineer/ RMA Department / Product Testing/ Customer Service/Sales CRU, Inc
Milpitas, CA
Sep 1999 to Jan 2001
Technical Support / RMA Department / Product Testing

Education:

Skills:

windows OS, Mac OS, VMware, Norton Ghost, Microsoft Office