Skills:
Technical support for Win 7/Win 8/Vista/XP/ Mac OS, Apple Devices, Android devices, Windows Server 2000/2003/2008, DHCP/DNS/TCP/IP, Citrix Systems, Active Directory, Bomgar (Remote support), Shadow Protect (Backup Software), Lenovo/IBM and HP Hardware, Lexmark Printers, Server RAID Manager, Service Now Ticketing System, RSA SecureID Support, Adobe Photoshop , Light Room, MS Office Suite 2003-2011 (PowerPoint, Word, Excel, Access, IHGs Software (Perform, Opera, and Holidex), Symantec Backup, VM Ware 4 (virtual Machines), Final Cut Pro 6