Start-ups Business Analytics Call Center Strategy Development Business Strategy New Business Development Business Management Change Management Contract Negotiation Innovation Key Account Management Mentoring Operations Outsourcing Optimization Strategic Planning Quality Management Telecommunications Team Leadership Vendor Management Customer Experience Improvement Sales Management Sales Operations Direct Sales Inside Sales Sales Process Targeting and Segmentation Data analytics Customer Acquisition Customer Retention Business Unit Leader Client program and relationship management P&L Responsibility Client Customer Experience Strategy Management Call Centers Operations Management E-commerce CRM Marketing Strategy Leadership
Honor & Awards:
1998 3 Facets of Excellence Baldridge Quality Criteria Sprint
1988 Director's Achievement Award CitiBank
Awards:
Director's Award of Merit CitiBank Successful Launch of industries first Premium Card ISO 9001 Certification Certification of Gateway2000 Direct Sales Organization Facets of Excellence Baldrige/Sprint University of Excellence Winner of 3 Facets of Excellence for Organizational Design and Development
Certifications:
Total Quality Management, Sprint, University of Learning Influencing with Integrity Certified Coach, Laborde Associates Sales Boot Camp, Tom Hopkins
Phoenix Childrens Medical Group Orthopedics 1919 E Thomas Rd, Phoenix, AZ 85016 6029333033 (phone), 6029335245 (fax)
Education:
Medical School University of Chicago Pritzker School of Medicine Graduated: 1999
Languages:
English
Description:
Dr. Shrader graduated from the University of Chicago Pritzker School of Medicine in 1999. He works in Phoenix, AZ and specializes in Orthopedic Pediatric Surgery.
VirginiaMost of you know that I have 30 years experience in sales, marketing, general management and operations. I actually started in call centers on the phones and... Most of you know that I have 30 years experience in sales, marketing, general management and operations. I actually started in call centers on the phones and worked my way up through the ranks. From the begining I have been associated with the acknowledged leaders beginning with Time-Life Books and...