IBI Power - Chattanooga, Tennessee Area since Dec 2012
Quality Assurance Administrator
Delek Dec 2009 - Oct 2012
Business Operations Manager
Non-Profits Nov 2008 - Sep 2010
New Business Manager
Independent Contractor Jan 2009 - Sep 2009
New Business Development
CIGNA Healthcare Aug 1995 - Nov 2008
Client Service Partner
Education:
Colorado Technical University
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Skills:
Microsoft Excel MS Excel Pivot Tables Microsoft Word PowerPoint Windows 7 Windows Vista IT Solutions Data Analysis Benefits Administration Claims Resolution Customer Service Customer Experience Sales Healthcare Healthcare Management Reports Business Strategy EBITDA Benefits Design Cost Management Six Sigma Management Leadership New Business Development Product Management Operations Management Performance Management Budgets Competitive Analysis Team Building Business Analysis Microsoft Office Retail Health Insurance Customer Satisfaction Training Performance Improvement PeopleSoft Recruiting Process Improvement Kaizen 5 Why 8-D Fishbone Pareto Analysis Failure Modes Pareto Charts Gage R & R ISO Management Representative Windows 8