Michelle S Groover

Senior Enterprise Analyst

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Location:

Atlanta, GA

Industry:

Computer Software

Work:

Randstad Usa Oct 2018 - Apr 2019
Senior Business Systems Analyst Ii
Manhattan Associates Oct 2018 - Apr 2019
Senior Enterprise Analyst
Randstad Usa Dec 1, 2016 - Oct 2018
Senior Business Analyst
Ingenious Med Jul 2016 - Dec 2016
Salesforce Business Analyst
Ingenious Med Sep 1, 2014 - Jul 2016
Integrations Sales Engineer

Education:

Georgia State University 2000 - 2002
Master of Business Administration, Masters, Information Systems Berry College 1993 - 1997
Bachelors, Bachelor of Science, Business Management

Skills:

Crm
Integration
Project Planning
Technical Support
Technical Writing
Leadership
Information Systems
Payroll
Sales
Human Resources
Project Management
Software Documentation
Management
Analysis
Purchasing
Agile Methodologies
Computer Hardware
Process Scheduler
Customer Service
Research
Training
Databases
System Administration
Disaster Recovery

Languages:

English
Spanish

Certifications:

Project Management Professional
Certified Salesforce Administrator
Lean Six Sigma Yellow Belt Certification
Sales Wave App
Salesforce Cpq Basics
Data Security
Change Management
Knowledge Basics
Wave Apps Basics
Wave Analytics Basics
Formulas & Validation
Identity Basics
Salesforce1 Mobile Basics
Reports & Dashboards
Chatter Basics
Ui Customization
Data Modeling
Data Management
Crm Basics
Accounts & Contacts
Leads & Opportunities
Compass of Wisdom
Service Cloud Basics Badge
Service Console Customization Badge
Lightning Experience Badge
Lightning App Builder Badge
Project Management Institute
Salesforce
Ingenious Med Operational Excellence Department
Salesforce Trailhead
Professional Scrum Master I

Michelle Groover Marietta, GA

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Work:

BANK INTELLIGENCE SOLUTIONS BY FISERV Information Technology Team
Atlanta, GA
2011 to 2013
QA Analyst (part time) BANCINTELLIGENCE.COM Client Relations
Atlanta, GA
2005 to 2007
Client Relations Specialist/Account Manager ADP National Accounts Services Division
Alpharetta, GA
2005 to 2005
Solution Center Consultant BANCINTELLIGENCE.COM Client Relations
Atlanta, GA
2003 to 2005
Client Relations Manager JDN Realty Corp
Atlanta, GA
2000 to 2003
Network Administrator EXTREME LOGIC Information Systems Department
Atlanta, GA
2000 to 2000
Classroom Technology Coordinator JDN REALTY CORPORATION Information Systems Department
Atlanta, GA
1999 to 2000
PC Support Specialist

Education:

Georgia State University
Atlanta, GA
Dec 2002
MBA in Information Systems Berry College
Mount Berry, GA
Dec 1997
Bachelor of Science in Business Management