Paypal
Merchant Risk Consulting Specialist
Paymentspring
Risk Monitoring and Fraud Supervisor
Quikserve Solutions Oct 2001 - Oct 2002
Sales and Account Manager
Td Ameritrade Apr 1998 - Sep 2001
Manager, New Accounts Operations
First National Bank of Omaha Apr 1997 - Apr 1998
Chargeback Agent
Education:
University of Nebraska at Omaha 1988 - 2002
Bachelors, Marketing
Skills:
Call Center Payments Strategic Planning Credit Cards Customer Experience Salesforce.com Team Building Customer Satisfaction Financial Services Electronic Payments Management Fraud E Payments Data Analysis Social Networking Customer Service Analysis Quality Assurance Business Strategy Cross Functional Team Leadership Microsoft Excel Business Analysis Account Management Risk Management Product Management Operations Management Microsoft Office Aml Web Design Process Improvement Team Leadership Leadership Payment Card Processing Social Media Marketing Coaching Analytics Social Media Software Documentation Project Management E Commerce Data Mining Lead Generation Customer Retention Debit Cards Training Fraud Detection Web Analytics Vendor Management Call Centers Payment Systems
Florida Atlantic University Oct 2014 - May 2016
Director of Student Health
Iowa State University Apr 2009 - Sep 2014
Director, Student Health Services
University of Central Missouri Oct 1997 - Apr 2009
Director, Student Health
Education:
University of Central Missouri 1999 - 2001
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
South Dakota State University 1983 - 1984
Bachelors, Bachelor of Science, Nursing