Wide Open West 2012 - 2013
Supervisor
Broadstripe Llc Apr 2007 - Jan 2012
Supervisor
State Farm Feb 2006 - Apr 2007
Marketing Sales
Standard Federal Bank Jun 2005 - Nov 2005
Teleabanking and Sales
Prwt Servics Apr 2000 - Apr 2005
Operations Supervisor and Project Manager and Customer Service Supervisor and Mailroom Supervisor
Education:
Lansing Community College 1989 - 1990
Laingsburg High School 1980 - 1984
Skills:
Telecommunications Broadband Training Troubleshooting Employee Management Employee Training Customer Service Customer Satisfaction Customer Retention Customer Experience Quality Management Hr Policies Hr Consulting Sales Management Sales Microsoft Word Microsoft Excel Outlook Powerpoint Microsoft Office Payroll Billing Systems Billing Process Telecommunications Billing Event Planning Time Management Communication Skills Coaching Mentoring
May 2003 to 2000 Secretary - TreasurerBroadstripe-WOW Charlotte, MI Nov 2007 to Apr 2013 Protention Supervisor/Sales Supervisor/Customer Care SupervisorBroadstripe Charlotte, MI Sep 2007 to Nov 2007 Customer Satisfaction Specialist LeadBroadstripe Charlotte, MI Apr 2007 to Sep 2007 Customer Satisfaction Specialist IState Farm Insurance Grand Ledge, MI Feb 2006 to Apr 2007 Marketing/SalesStandard Federal Bank Lansing, MI Jun 2005 to Nov 2005 Telebanking/SalesPRWT Services Inc Lansing, MI May 2000 to Apr 2005 Operations Supervisor/Project Manager/Customer Service-Mailroom SupervisorG C Services Lansing, MI Sep 1990 to Apr 2000 Unit Manager
Education:
Lansing Community College 1989 to 1990 MedicalLaingsburg High School 1984
Youtube
Heather Morris on David Letterman - January 9th
Heather Morris on The Late Show with David Letterman
Henry Elementary School St. Louis MO 1986-1991, Long Middle School St. Louis MO 1991-1991, Mason Middle School St. Louis MO 1991-1994, Gateway Institute of Technology St. Louis MO 1994-1995
Community:
Loshanika Strong, Johnny Walker, Chrystal Shoemaker