Choice Hotels International Sep 2003 - May 2013
Brand Performance Consultant
Holiday Inn Kansas City Airport Jul 2000 - Sep 2003
General Manager
Comfort Inn May 1997 - Jul 2000
General Manager
Holiday Inn Kansas City Airport Nov 1993 - Sep 1997
Director of Sales
Park Place Hotel Nov 1990 - Nov 1993
Sales Manager
Education:
Baker University 1994 - 1996
Masters, Master of Arts, Business Administration, Management, Business Administration and Management
University of Missouri - Kansas City 1986 - 1990
Bachelors, Bachelor of Arts
Skills:
Hotels Hospitality Revenue Analysis Hospitality Industry Hospitality Management Hotel Management Front Office Food and Beverage Customer Service Tourism Resorts Budgets Event Management Team Building Yield Management Customer Satisfaction Restaurants Marketing Strategy Sales Strategic Planning Hotel Booking Rooms Division
Indiana University Bloomington 1991 - 1995
Bachelors, Psychology
Skills:
Public Speaking Customer Service Microsoft Powerpoint Team Building Data Entry Microsoft Excel Employee Training Interviewing Criminal Justice Microsoft Office Microsoft Word Microsoft Outlook Problem Solving Recruiting Training Teamwork Time Management Youth Engagement