North Carolina Deptartment of Transportation (NCDOT)
Oct 2013 to 2000 Project CoordinatorCisco Systems
Nov 2007 to Oct 2013 Business Analyst / Project ManagerCisco Systems
Jun 2005 to Nov 2007 Service Request Monitor, C3 Proactive Escalation ProjectCisco Systems
Jan 2003 to Nov 2007 WW-SME (Subject Matter Expert), TAC Next Generation ProjectCisco Systems
May 2000 to Nov 2007 Technical Assistance Center Customer Support EngineerCisco Systems
May 2000 to Nov 2007 Technical Assistance Center EngineerIBM, contractor
Apr 1998 to Apr 2000 Software Test Engineer
Education:
Project Management Institute 2007 to 2017 Project Management Professional (PMP)Acuity Institute 2013 Lean Six Sigma Black BeltRhodes College May 1990 BS in Biology