Syapse Jan 2018 - Feb 2019
Client Engagement Specialist
Servicetitan Jan 2018 - Feb 2019
Customer Success Manager, Enterprise
Tops Software Dec 2003 - Jan 2018
Implementation Director
Atlanta Orthodontic Specialists May 2001 - Dec 2003
Office Manager
Education:
Kennesaw State University 1998 - 2001
Bachelors, Bachelor of Science, Human Services
Dekalb Community College 1990 - 1992
Liberty University
Masters
Skills:
Project Management Software Implementation Computer Hardware Software Documentation Training Customer Experience Healthcare Os X Analysis Software Project Management Software Installation Mac Os X Customer Engagement Customer Satisfaction Demonstration Keynote Omnigraffle Team Oriented Team Leadership Team Management Multi Tasking Presentations Teamviewer Gotomeeting Ichat Vnc Product Demonstration Customer Support Account Management System Deployment Sales Operations Sales Process Direct Sales Networking Sales Presentations Customer Service Management Strategic Planning Customer Relationship Management Easily Adaptable Six Sigma Onboarding Problem Solving Collaborative Problem Solving Tenacious Work Ethic Software As A Service Leadership Team Building Organization Skills Cross Functional Team Leadership Time Management
Interests:
Social Services Children Education Environment Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare