American Modern Insurance Group
American Modern Senior Business Operations Manager
Bigg's/Supervalu May 1994 - May 1998
Service Desk Associate
Education:
Northern Kentucky University 2013 - 2018
Bachelors, Bachelor of Business Administration, Organizational Leadership
Hannibal High School 1989 - 1992
Skills:
Call Centers Management Insurance Process Improvement Property and Casualty Insurance Workforce Management Underwriting Customer Service Customer Service Management Process Improvement Skills Customer Service Operations Change Management General Insurance Casualty Recruiting Leadership Development Training Managing General Agents License Property and Casualty Agents License Program Management Call Center Analysis Liability Crm Interviews Lotus Notes Leadership Sales Claim Legal Liability Risk Management Workers Compensation Professional Liability Pricing Commercial Insurance Forecasting Access Claims Management Avaya Umbrella Insurance Reinsurance Commercial Lines Health Insurance Team Building Casualty Insurance
Interests:
Social Services Children Education Environment Poverty Alleviation Human Rights Arts and Culture