Skills:
Highly competitive, organized, disciplined, and goal oriented. 4 years deep supervisory, training, coaching, and mentoring experience. Combines patience, determination, and persistence to anticipate requirements and ensure 100% satisfaction. Maintaining a can do attitude, Knowledge of landlord/tenant laws. Proactive to deal with any deadline-driven tasks. Experience in managing client accounts, collecting, and processing payments. 15 years advanced customer service. Familiarity with Fasttrak, Microsoft Outlook, Excel, Powerpoint, and Word, Rent Roll, Yieldstar, Groupwise, Onesite, Intranet, Helpdesk. Skills: Confident, articulate, focused, hardworking, service-driven, productive, accomplished, creative, dependable, punctual, and energetic. Ability to type 55 wpm. Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties. Advanced bookkeeping and clerical work. Facilitating all aspects in the apartment leasing process. Respecting the boundaries of confidentiality, fair housing laws and safety. Planning and executing on site marketing and advertising directives. Managing lease exposure outreach and market surveys.