Parmed Pharmaceuticals Jan 2013 - May 2019
Inside Sales Supervisor
Tms Health, A Xerox Company 2005 - 2012
Operations Manager
Debt Management Credit Counseling 2004 - 2005
Operations Supervisor
Apac Teleservices 1998 - 2003
Operations Supervisor
Us Navy 1992 - 1997
Personnelman
Education:
Midlands Technical College 1999 - 2001
Associates, Associate of Arts
Coconut Creek High School 1989 - 1992
Skills:
Call Center Operations Management Workforce Management Process Improvement Pharmaceutical Industry Call Center Development Quality Assurance Customer Satisfaction Customer Service Account Management Team Building Training Call Centers Management Coaching Leadership Cross Functional Team Leadership Human Resources Recruiting Crm Customer Experience Time Management Sales Operations Team Leadership Performance Management Sales
Interests:
Animal Welfare Children Disaster and Humanitarian Relief
TMS Health Boca Raton, FL 2005 to 2012 Operations ManagerDebt Management Credit Counseling Boca Raton, FL 2004 to 2005 SupervisorAPAC TeleServices Boca Raton, FL 1998 to 2003 SupervisorUnited States Navy Virginia Beach, VA 1992 to 1997 Personnel Specialist
Education:
Midlands Technical College West Columbia, SC 2001 Associates in Computer Technology