Synchrony Financial
Central Operations Manager
Synchrony Financial Dec 1, 2008 - May 2015
Deposit Operations Team Leader
Synchrony Financial Apr 2011 - Sep 2013
Training and Development Specialist
Synchrony Financial May 2010 - Apr 2011
Account Manager
Synchrony Financial Dec 2008 - May 2010
Customer Service Representative
Education:
Baker University 2016 - 2019
Bachelors, Business Administration, Management, Business Administration and Management
Penn Valley Community College 2010 - 2013
Belton High School 2006
Cass Carrer Center 2004 - 2005
Skills:
Customer Service Call Centers Management Leadership Customer Satisfaction Process Improvement Training Project Management Business Process Improvement Credit Client Relations Skills Presentations Curriculum Development Project Implementation Team Leadership Coaching Business Analysis
Dec 2008 to 2000 TrainerBob Evans Belton, MO Sep 2004 to Dec 2010 HostSprint/Nextel Overland Park, KS Nov 2007 to Apr 2008 Wireless Number Portability TechCountry Kitchen Belton, MO Jun 2002 to Dec 2005 Assistant Manager
Education:
Penn Valley Community College Kansas City, MO Sep 2009 to 2011 Business Management
Skills:
Time management, conduct classroom training, conduct interviews,