Nancy J Arnett

Laborer

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Location:

124 Monroe Dr, Clarington, OH 43915

Industry:

Consumer Services

Work:

Nancy Arnett

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Nancy Arnett

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Nancy Arnett

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Nancy Arnett

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Nancy Arnett

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Nancy Arnett

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Location:

United States

Nancy Arnett Clarington, OH

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Work:

Clarington Union Hall phone :740-228-2675

Sep 2013 to 2000
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Jul 2013 to Aug 2013
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Nov 2012 to Apr 2013
Supervisor Jason Baker Safe-auto Insurance Company
Woodsfield, OH
Aug 2006 to Jul 2012
supervisor Trudy Pyles Brown Corp. of Moberly Missouri, phone: 660-263-5082
Woodsfield, OH
Jan 2004 to Aug 2006
laborer Hwy.DD
Moberly, MO
May 2000 to Jul 2003
Supervisor -Butch Hook

Education:

Skills:

Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). Became the lead "go-to" person for new reps and particularly challenging calls as one of the companys primary mentors/trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.