Nancy King Greene

US Patent:

20070192186, Aug 16, 2007

Filed:

Apr 14, 2006

Appl. No.:

11/404080

Inventors:

Nancy Greene - New York NY, US
Harvey Katz - Greensboro NC, US
David Kroner - Woodcliff Lake NJ, US
Chris Munkacsy - Hamilton Square NJ, US
Marniee Nottingham - London, GB
Matthew Rogers - New York NY, US

International Classification:

G06Q 30/00

US Classification:

705014000

Abstract:

Many customers are members of multiple frequent customer programs. When a customer wishes to book reward travel, searching each frequent customer program of which the customer is a member is difficult and time-consuming. A rewards program provider, such as a transactional account company, can provide members the opportunity to link frequent customer programs to the rewards program. When a customer searches for reward travel, the customer enters the request through the rewards program provider. The rewards program provider then sends a request to each frequent customer program which includes the customer identification. The frequent customer programs each return a search result tailored to the specific customer, taking into consideration the customer's status and point balance in the frequent customer program. The rewards program provider then allows the customer to book a selected reservation using points corresponding to a specific frequent customer program and/or points corresponding to the provider's rewards program.