User Experience Instructional Designer and PM at Freelance Instructional Designer
Location:
Greater Seattle Area
Industry:
Computer Software
Work:
Freelance Instructional Designer - Greater Seattle Area since Jan 2013
User Experience Instructional Designer and PM
Microsoft Corporation Oct 2000 - Jan 2013
PM
SCT 1995 - 2000
ID
Apple Computer Sep 1984 - Jun 1985
Associate
Education:
Rochester Institute of Technology 1988 - 1989
MS, Instructional Technology
Oxford University 1984 - 1984
Nazareth College of Rochester 1982 - 1984
BA, English
Awards:
Customer Champion Achievement Award Microsoft Learning The recipient of the Customer Champion award demonstrates a passion and commitment to customer experience excellence. They strive to be an advocate for the customer, addressing sensitive issues and aligning business processes to meet customer needs. They analyze feedback data thoroughly, seeking opportunities to develop new client connections, build closer customer relationships, and resolve open challenges. They also strive to build a culture of reflection regarding customer and partner experience, and drive activity to resolution on a consistent basis. This recipient embodies a value highly prized at Microsoft, and is of tremendous value to Microsoft Learning.
Certifications:
Microsoft Office Specialist, Microsoft Corporation