Fraud Prevention and Claims Customer Service at Suntrust Bank (call center)
Location:
Orlando, Florida Area
Industry:
Financial Services
Work:
Suntrust Bank (call center) since Mar 2009
Fraud Prevention and Claims Customer Service
Massey Services Inc Oct 2007 - Dec 2008
Customer Services Specialist
Pershing/Bank Apr 2007 - Sep 2007
Custody Asset Services Customer Services
Xcitek Inc Dec 2001 - Mar 2007
Client Support Data Processing Service
Fiduciary Comm. Co Oct 2000 - Nov 2001
Client Administrator
Education:
Hudson County Community College
New Jersey City University
SunTrust Bank since Jun 2002
ACH Technical Analyst
SunTrust Bank 2008 - 2010
ACH Sr. Technical Analyst
SunTrust Bank Feb 1996 - Jun 2002
Exception and Settlement Manager
Jun 2010 to Sep 2011 Customer Service Representative for an online retailerRoadway Express
Feb 2004 to Feb 2009 Administrative Assistant /Customer Service RepresentativeUSF Red Star, Inc Newark, NJ Oct 2001 to Oct 2003 Corporate Customer Service RepresentativeA-P-A Transport, Inc North Bergen, NJ 1996 to Oct 2001 CUSTOMER SERVICE REPRESENTATIVE/OPERATIONS LIAISONA-P-A Transport, Inc
2000 to 2001 Operations LiaisonA-P-A Transport, Inc
Aug 1999 to Jun 2000 Acting Customer Service Manager
Education:
Sawyer School of Business 1978 Diploma in Business AdministrationRutgers University Newark, NJ 1977 History
2008 to Present Customer Service ManagerRenato Watches, Inc
2008 to 2008 Customer Service RepresentativeBurlington Coat Factory - Sunrise
2006 to 2008 Team LeaderBurlington Coat Factory - Sunrise Orlando, FL 2005 to 2008IBB City of Sunrise, FL 2005 to 2007IBB
2005 to 2007 ReceptionistBurlington Coat Factory - Sunrise
2005 to 2005 Customer Service RepCaribe Playa Beach Resort Patillas, PR, US 2003 to 2005Caribe Playa Beach Resort
2003 to 2005 Front Desk ClerkService Merchandise City of Sunrise, FL 1999 to 2000Seguro Obligatorio de Puerto Rico Ponce, PR 1998 to 1999 Accident Specialist
Education:
Escuela Superior Cecilio Lebrn Ramos 1997 to 1998 Word Processing
Main Street Elementary School Los Angeles CA 1984-1990, George W. Carver Junior High School Los Angeles CA 1991-1993, Johnson High School Los Angeles CA 1995-1996