Naomi F Fujita from 501 N 104Th St #B, Seattle, WA 98133, age 48, Phone: 2067903391

Resumes

Workforce Analyst At Pemco

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Position:

Workforce Analyst at PEMCO

Location:

Greater Seattle Area

Industry:

Insurance

Work:

PEMCO since Jul 2009
Workforce Analyst
PEMCO Dec 2004 - Jul 2009
Senior Customer Service Specialist
PEMCO Oct 2002 - Dec 2004
Customer Service Agent
AIG International Services Sep 2001 - Aug 2002
Travel Assistance Coordinator
Northwest Airlines Mar 1998 - Aug 2001
In-flight Service Representative

Principal Business Analytics Manager

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Location:

Seattle, WA

Industry:

Insurance

Work:

Pemco Dec 2018 - Nov 2019
Data Analytics Supervisor
Pemco Dec 2018 - Nov 2019
Principal Business Analytics Manager
Pemco Apr 2018 - Dec 2018
Business Intelligence Analyst - Underwriting
Nordstrom Oct 2016 - Apr 2018
Senior Business Intelligence Analyst
Pemco Jul 2009 - Oct 2015
Workforce Analyst

Education:

University of Washington 2014 - 2015
University of Washington
Bachelors, Communication, Social Sciences

Skills:

Call Centers
Insurance
Process Improvement
Customer Service
Property and Casualty Insurance
Team Building
Customer Satisfaction
Leadership
Call Center
Training
Vendor Management
Business Analysis
Customer Retention
Performance Management
Business Intelligence
General Insurance
Software Documentation
Workforce Management
Risk Management
Claim
Customer Experience
Data Analysis
Data Visualization
Tableau
Business Process Improvement

Languages:

Japanese

Certifications:

Associate In Insurance Services
Associate In General Insurance
Associate In Personal Insurance
Impact 360 Wfm – Strategic Planner
Impact 360 Enterprise System Administration
Certificate In Japanese Translation