At&T May 2009 - Mar 2011
Sales Associate
Liberty Tax Service 2008 - 2009
Franchisee
Education:
Borough of Manhattan Community College 1988 - 1991
Associates, Business Administration, Business
Skills:
Solution Selling Fiber Optics Team Building Corrective Actions Payments Overseeing Sales Community Acting Data Entry Tone Customer Retention Pioneer Mentoring Performance Metrics Finance Franchising Business Administration T 1 Entrepreneurship Construction Expedited Proficient Using Temporary Placement Pic Flanges Arc Regulatory Compliance At&T Organizational Structure Management Revenue Coaching Calls Spaces Maintenance and Repair Crm Isdn Hiring Home Depot Powerpoint Sand Monitors Results Focused Accounting Sales Growth Seasonal Quotas Georgia Profit Wiring Customer Satisfaction Telecommunications Business Services Cell Roofs Atlanta Reports Expeditor Fluke Strategies Budgeting Operations Management Microsoft Excel Testing Training Supervisory Customer Service External Clients Contract Negotiation Accessories Business Management Scheduling Documentation Streamlining Trains and Add Rails Development Operations Process Redesign Locating Instant Messaging Payroll Written Liberty .Net Broad Based Customer Relations Manage Budgets Verizon Terminals Breakdown Gas Tunnels Fusion Splicing Manhattan Journal Entries Businessowners Accountability Applications Client Focused Debate Business Development Communication Brooklyn Basements Debris Operations Professional Communication Marketing Time Management Dsl Data Driven Testing Contractual Agreements Alternative Solutions Interpreting Fax Closures Market Development Pricing Responsibility Internal Audit Customer Experience Retaining Labor Issues Buildings Sales Consulting Efficient Cables Administrative Work Fault Tax New York Electronics Service Strategies/Solutions Resolve Issues Guidelines Able To Multitask Performance Reviews Compliance Field Operations Innovator Business Planning Microsoft Word Cash Cat5 T Berd Interviews Decision Making Invoicing Budgets Culture Data Maintenance Staff Development Business Transactions Filing Delivery Recruiting Coordinated Performance Management
May 2009 to 2000 Sales AssociateLiberty Tax Service
Jan 2008 to May 2009 ManagerHome Depot- Atlanta
Jun 2008 to Apr 2009 Phone ExpeditorGeorgia Department of Revenue-Atlanta
Sep 2007 to Dec 2007 Tax Examiner IBellsouth- Atlanta
Apr 2006 to Sep 2007 Sales AssociateVerizon New York, NY Dec 2003 to Dec 2005 Acting ManagerVerizon New York, NY May 1999 to Dec 2003Verizon New York, NY Jan 1996 to May 1999NYNEX/Verizon New York, NY Jun 1995 to Jan 1996NYNEX/Verizon New York, NY Apr 1993 to Jun 1995New York Telephone New York, NY Jun 1991 to Apr 1993 Directory Assistance Operator
Education:
Borough of Manhattan Community College New York, NY Jan 1988 to Jan 1991 Associates of Business Administration in Accounting