Imtas
Technical Support Analyst
Phorfront
Desktop Support and Junior Security Engineer
Kohl's Department Stores Nov 2009 - Jun 2011
Truck and Merchandising Team , Customer Service and Sales Associate
Lifetouch Aug 2008 - Nov 2008
Photographer
National Electronics Warranty Dec 2005 - Aug 2007
Customer Service Technician and Representative
Skills:
Webex Troubleshooting Customer Service Windows Outlook Invoicing Call Centers Citrix Computer Hardware Customer Satisfaction Microsoft Office Microsoft Word Process Improvement Quality Assurance Software Documentation Team Leadership Technical Support Telecommunications Windows 7 Social Media Leadership Powerpoint System Administration Computer Hardware Troubleshooting Service Desk Active Directory Microsoft Excel Vulnerability Scanning Remote Desktop Protocol Customer Focused Service Software Troubleshooting Remote Troubleshooting Acas Comptia Casp