Citizens Bank
Senior Customer Advocate, Office of the Chairman
Pctel Sep 2014 - Jan 2016
It Technician
Tlic Worldwide Mar 2013 - Mar 2014
Account Manager
Metropcs Jan 2010 - Sep 2012
Senior Sales Associate
Education:
University of Central Florida 2019 - 2021
Masters, Master of Public Administration, Public Administration
Southern New Hampshire University 2015 - 2017
Bachelors, Criminal Justice, Computer and Information Systems
Itt Technical Institute - Indianapolis 2014 - 2016
Bachelors, Project Management, Information Systems, Cybersecurity
Eastern Florida State College 2004 - 2007
Associates, Associate of Arts, General Studies
Skills:
Customer Service Account Management Management Bilingual English/Spanish Training Business Development Team Leadership Team Building Networking Customer Experience Customer Satisfaction Leadership Call Centers Customer Retention Financial Services Mortgage Servicing Investigation Analytical Skills Customer Engagement Training and Development Training Documentation Sales Salesforce.com Sales Operations Solution Selling B2B Crm E Commerce Lead Generation Direct Sales Online Marketing Telecommunications Sales Management Online Advertising Product Management Retail Cold Calling Saas Sales Process New Business Development Managed Services Marketing Project Management Product Marketing Network Security Mobile Devices Microsoft Office
Jun 2012 to Present Wireless ConsultantMorgan & Morgan PA Morgan, PA Mar 2012 to Jun 2012 Case ProcessorMetroPCS Corporate Melbourne, FL Jan 2010 to Mar 2012 Senior Sales AssociatePj's Coffee and Tea Kenner, LA Jan 2009 to Dec 2009 Barista/ Store ManagerWestwin News and Gifts Orlando, FL Nov 2007 to Jan 2009 CashierAt&t Mobility Orlando, FL Jun 2007 to Mar 2008 Customer Service RepresentativeDialamerica Marketing Orlando, FL Feb 2007 to Aug 2007 Sales Representative
Youtube
MediaPost Behind the Scenes Interview with Na...
Duration:
26m 51s
Wake Up by Natalie Guzman
Chattahoochee County Georgia Student Video Submission 2020 Wake Up by ...
Duration:
44s
The Perfect Trifecta: IC, IT, and HR with Nat...
In this day and age we're more connected than ever, yet can still feel...
Duration:
29m 7s
Utilizing VAs to Maximize Business Growth| GU...
In this live, Natalie will teach us: 1) How to find the perfect Virtua...
Natalie Guzman, 33, stood took photos of her family's home in a Garland neighborhood. The garage wall had collapsed and the roof fell in. The only part of the house that appeared to be spared was the master bathroom, where her brother-in-law took shelter Saturday night. He was the only one at home a