Mar 2013 to 2000 Call Center Claims SpecialistTranscom North America Denver, CO Oct 2012 to Feb 2013 At Home Billing and Technical Support RepresentativeAdvance Creative Solutions Milton, FL Oct 2011 to Jun 2012 Assistant ManagerAdvance Creative Solutions Milton, FL Oct 2010 to Oct 2011 Office Assistant/Marketing AssistantLive Ops Redwood City, CA Mar 2009 to Oct 2010 At Home Inbound Phone RepSamantha Jackson Weddings Pensacola, FL Dec 2008 to Feb 2009 Wedding Planner/Executive AssistantJamison Street Preschool Pensacola, FL Jul 2006 to Dec 2008 Director of Special Events and Yearbook
Education:
Penn Foster Career School 2008 Certificate in Event and Wedding PlanningJM Tate High School Cantonment, FL 2007 High School DiplomaWestwood College Denver, CO Business Administration
Skills:
Remaining calm in stressful situations Data entry Customer service Operating multi-line phone systems Using a computer and related software applications (Expert in Adobe and MS applications) Typing speed of 60+ WPM (Typing certificate available upon request) A commitment to customer satisfaction Small office and employee management Continuing Education and Training Graphic Design and Presentation SEO and marketing