American Integrity Insurance Company
Vice President of Claims
American National
Director of Claims - Catastrophe, Large Loss, and Vendor Operations
The Hartford Nov 2012 - Dec 2016
Team Leader
The Hartford Mar 2010 - Sep 2012
Senior Claims Representative
Farmers Insurance Jan 2006 - Dec 2009
Catastrophe Claim Representative
Education:
Baker University 2016 - 2017
Master of Business Administration, Masters, Business Administration
Baker University 2015
Master of Business Administration, Masters
Missouri Southern State University 2002 - 2004
Bachelors, Bachelor of Business Administration, Marketing, Business Management, Business
Labette County High School 1995 - 1999
Skills:
Insurance Leadership Customer Service Management General Insurance Claims Management Claim Coaching Change Management Process Improvement Finance Commercial Insurance Property and Casualty Insurance Business Process Improvement Microsoft Excel Team Building Microsoft Office Analysis Risk Management Sales Casualty Insurance Vendor Management Vendor Partnerships Project Management Data Analysis Third Party Vendor Management Vendor Negotiation New Vendor Development Claims Handling Strategic Planning Training Customer Satisfaction Sales Management Financial Services Negotiation Business Development Team Leadership Operations Management Marketing Time Management Contract Negotiation Account Management Communication Property Claims Claims Resolution Contract Management
Languages:
English
Certifications:
Mature Market Excel Program Ascend Leadership Training The Hartford