Cingular Jan 2006 - Jan 2008
Service Desk Lead
At&T Jan 2006 - Jan 2008
Retired
Education:
Capitol High School 1975 - 1978
Skills:
Troubleshooting Technical Support Hardware Help Desk Support Outlook Active Directory Software Installation Servers System Administration Microsoft Exchange Vmware Sharepoint Software Documentation Windows Server Sdlc Call Center Windows Incident Management Tcp/Ip Bmc Remedy Unix Call Centers Dns System Deployment Linux Data Center Oracle Disaster Recovery Vpn Switches Wireless Networking Wireless Lan Wan Cisco Technologies Voip Telecommunications Network Engineering It Operations Computer Hardware Network Administration Operating Systems Windows Xp Integration Networking